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Enterprise communication at the speed of retail

Enterprise retailers are unique. That’s why we built Zipline with the realities of your business in mind. Give your frontline employees the right information at the right time, in the right way, so they can be agile, responsive and pivot at a moment’s notice. Your teams - and your customers - will thank you.

Improve, innovate, and inspire — faster

In retail, innovation can’t just exist inside the minds of the C-suite. Your biggest revenue-driving ideas only matter if they’re correctly executed out in stores.

As a retail executive, Zipline enables you to:

  • Understand exactly what’s getting done in your stores.
  • Connect every frontline employee to your vision through communication and context, so they can better prioritize and plan.
  • Empower your Upper Field Leaders to take action before issues in stores impact your bottom line.

Transform your day-to-day operations

As a retail manager, Zipline gives you:

  • Unprecedented visibility into what your store teams are actually reading and doing – no plane ticket necessary.
  • A one-stop-shop for field-facing communication and tasks in the palm of your hands.
  • Relief from the unrelenting barrage of emails, phone calls, and paperwork – all wrapped up in an easy-to-adopt platform that feels like consumer tech, not enterprise software.

Latest Resources

Stay up-to-date on the latest retail advice, trends, and software solutions for retail communications.

Retail Communication

Feeling the "Retail Squeeze?" There’s a better way.

Thanks to a tumultuous 2020, retail brands are realizing that being “good enough” isn’t… good enough anymore. To compete, store organizations are becoming more complex, real-time and data driven. Store leaders now need to seamlessly shift between salesperson, shipment processor, and sanitizer roles (among others!). And if you’re a District Manager, Store Operations Director, or Communications Leader, chances are you’re feeling a little bit, well, squeezed.

Retail Execution

Why Store Execution should be your new “Monday Morning Metric” and why Zipline’s the platform to make it happen

Picture this: It’s Monday morning, and you’re huddled together with the rest of your brand’s LT talking about what you always talk about at this time – the weekend’s business. During this meeting, you’re probably looking at a lot of metrics. Across every channel, online and in-store, you’re scanning the same numbers: topline sales, gross margin, units per transaction, traffic, conversion.

Press - Total Retail

Zipline Helps AEO Inc. Boost Store Productivity, Customer Engagement

Just before the COVID-19 pandemic struck, American Eagle Outfitters (AEO) adopted a “Slack-like” communications platform, Retail Zipline. The investment has proven to be a wise one for AEO. The company has seen increased staff productivity levels at each of the stores that implemented Retail Zipline.

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