Industry Trends

What they're saying about Zipline

Industry Trends

Are Retailers Doing Enough for Their Employees? Associates Say There’s Still Work To Be Done.

The key takeaways from our 2021 Labor of Love Report show breakdowns in communication and engagement and overall concerns about the ways retailers are bringing the love back to stores and their workforce.

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Employee Engagement

To Tony Hurst, Lowe’s Canada CEO, it’s All About Associates

In the early months of the Covid-19 pandemic lockdowns, one retail category in particular emerged victorious: the home improvement store.

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Retail Communications

Feeling the “Retail Squeeze?” There’s a better way.

Thanks to a tumultuous 2020, retail brands are realizing that being “good enough” isn’t… good enough anymore. To compete, store organizations are becoming more complex, real-time and data driven. Store leaders now need to seamlessly shift between salesperson, shipment processor, and sanitizer roles (among others!). And if you’re a District Manager, Store Operations Director, or Communications Leader, chances are you’re feeling a little bit, well, squeezed.

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Retail Execution

Why Store Execution should be your new “Monday Morning Metric”

Picture this: It’s Monday morning, and you’re huddled together with the rest of your brand’s LT talking about what you always talk about at this time – the weekend’s business. During this meeting, you’re probably looking at a lot of metrics. Across every channel, online and in-store, you’re scanning the same numbers: topline sales, gross margin, units per transaction, traffic, conversion.

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Industry Trends

Lessons from Shoptalk for Women: Empowering Retailers to Lead With Purpose

Since their groundbreaking announcement of an all-female speaker lineup for their 2020 conference, Shoptalk has been on a clear mission to empower women leaders throughout the retail industry. So when we got the opportunity to take part in their recent Virtual Meetup for Women, we jumped at the chance! Here’s what we learned…

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