Built by Retail, for Retailers

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Letter from the founder

Hi, my name is Melissa and I'm the co-founder of Zipline. I spent the last 10 years at one of the largest speciality retailers in North America focused on getting stores to execute to brand standards. It was a struggle. After hundreds of conversations with store managers, district leaders, HQ employees and peers across the industry, I realized that the breakdown in store execution is a result of ineffective communication.

Email, portal sites and old technologies are slow, archaic and hard to use. They don’t align field leaders or engage Associates in an effective way. It doesn’t need to be so hard. Technology can now automate manual processes, personalize content to individual users, remind teams of the work that needs to be done and provide easy reporting into execution. Everything can be done in a super streamlined, easy and engaging way.

Zipline is the answer to how to get better store execution, which ultimately leads to profitable sales. It’s the store communication solution that I always wanted to exist, and is the result of my years in retail.

More than 3,000 stores and 20,000 users around the world already use us to improve their business and love us. I invite you to try us and see why.

Melissa Wong

Co-Founder, CEO of Zipline

Our pricing philosophy

Consistent store execution is a result of teamwork and clear communication. To ensure that everyone is on the same page, at the same time, and no one misses a beat, our pricing is per store. You shouldn't have to pick and choose if "Bill" or "Cathy" sees the information. We want to give you great software that delivers amazing results your teams love.

If you’re just interested in engaging your upper-field leaders, we charge per upper-field leader. We don't charge for HQ, Visual, LP, Recruiting, and all the supporting users. We agree, they should always be on the same page.

Zipline is an investment in your customer’s experience, your employee's engagement, and your company's communication. We built this company because we CARE about giving retailers like yourself amazing tools to deliver on your goals. We strive to be an amazing partner -- From releasing helpful new features; to providing in-app training; to our friendly support.

We set our pricing at a level that allows us to invest in building the best product, and more importantly, deliver on the promise of an amazing partnership.

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