January 20, 2021
When Melissa Wong worked in communications at Old Navy, she witnessed a massive disconnect between what was said by headquarters and what was heard by store workers. She realized that retail communications tools were built for workers sitting stationary at desks, not deskless workers moving constantly to manage inventory and service customers. She and her co-founder Jeremy Baker launched Retail Zipline to streamline communications across the entire retail footprint. They had a clear vision and continue to address a real need, but as a first-time CEO, Melissa needed to learn to recognize her unique leadership style and, as part of that, become comfortable leaning into her strengths. She has been recognized as a top female executive trailblazer driving innovation in the rapidly changing retail industry, a Forbes thought leader and Retail Zipline continues to be awarded Best Tech Places to Work in the Bay Area and is one of the Most Innovative B2B Retail Startups by CB Insights.
Recent Press
Press Release
Zipline “Delivers Excellence Again,” Announces General Availability of Comprehensive Learning Module for All Retail Brands
G2
Zipline Earns 22 Badges for G2’s Spring 2024 Report for Operational Excellence Platform
Press Release
Zipline Achieves Record-Breaking Customer Satisfaction Scores in 2023 Survey
Press Release
Zipline Launches New Learning Solution to Help Best-in-Class Retail Brands Develop a Skilled, Engaged, and Adaptable Workforce
Press Release
Zipline Introduces “Zippy:” a Conversational AI Companion for Frontline Teams – “Like Having Your Super-Smart Coworker in Your Back Pocket”
April 22, 2024
February 21, 2024
February 13, 2024
February 5, 2024