February 22, 2021
The health and safety of employees (and customers) is a top priority for retailers, but it can be difficult to ensure consistency of message and execution across stores. Why is that, and what can retailers do to improve?
Today, only 29% of direction sent from HQ to stores is executed correctly— that’s across all industries, not just convenience stores. We know it’s not the fault of store teams. Unfortunately, most haven’t been given the tools and information they need to be successful. I lived this problem first-hand in my comms role at a large retailer before founding Retail Zipline. What I realized was that the key to store execution was better communication and technology.
Recent Press
Press Release
Zipline “Delivers Excellence Again,” Announces General Availability of Comprehensive Learning Module for All Retail Brands
G2
Zipline Earns 22 Badges for G2’s Spring 2024 Report for Operational Excellence Platform
Press Release
Zipline Achieves Record-Breaking Customer Satisfaction Scores in 2023 Survey
Press Release
Zipline Launches New Learning Solution to Help Best-in-Class Retail Brands Develop a Skilled, Engaged, and Adaptable Workforce
Press Release
Zipline Introduces “Zippy:” a Conversational AI Companion for Frontline Teams – “Like Having Your Super-Smart Coworker in Your Back Pocket”
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